PRIVACY AND COOKIES POLICY

PRIVACY POLICY & COOKIES

1. IMPORTANT INFORMATION AND WHO WE ARE

PURPOSE OF THIS PRIVACY NOTICE This privacy notice aims to give you information on how DB Concert Enterprises Limited collects and processes your personal data through your use of this website, including any data you may provide when you sign up to our mailing list, contact us via email, or purchase services.

CONTROLLER DB Concert Enterprises Limited is the controller and responsible for your personal data (collectively referred to as “we”, “us” or “our” in this privacy notice). We are the controller for the purposes of the Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

CONTACT DETAILS

  • Full name of legal entity: DB Concert Enterprises Ltd (Company No. 16470910)

  • Email address: info@dbce.uk

  • Postal address: 86 to 90 Paul Street, London EC2A 4NE

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO) (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO.

CHANGES TO THE PRIVACY NOTICE This version was last updated in March 2026.

2. THE DATA WE COLLECT ABOUT YOU

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data: includes first name, last name, or similar identifier.

  • Contact Data: includes email address, telephone numbers, and billing/postal address.

  • Technical Data: includes IP address, browser type and version, time zone setting, operating system and platform, and other technology on the devices you use to access this website.

  • Usage Data: includes information about how you use our website.

  • Marketing and Communications Data: includes your preferences in receiving marketing from us and your communication preferences.

3. HOW YOUR PERSONAL DATA IS COLLECTED

  • Direct interactions: You may give us your Identity and Contact Data by filling in forms or by corresponding with us by post, phone, email or otherwise.

  • Automated technologies: As you interact with our website, we may automatically collect Technical Data about your equipment and browsing patterns. Our website is hosted by Squarespace, which may collect data to help run and improve the site.

  • Third parties: We may receive data from analytics providers (such as Google Analytics) and search information providers.

4. HOW WE USE YOUR PERSONAL DATA

We rely on the following legal bases to process your data:

  • Performance of a Contract: Where we need to perform the contract we are about to enter into or have entered into with you.

  • Legitimate Interests: For our interests in operating, maintaining, and improving our website and securing our business.

  • Comply with a legal obligation: Where we need to comply with law or regulation.

  • Consent: Where you have explicitly opted-in to receive our mailing list updates. You can withdraw this at any time.

5. DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data with:

  • External Third Parties: Service providers who support our business, such as website hosting (Squarespace), cloud storage, and email service providers.

  • Professional Advisers: Lawyers, bankers, auditors, and insurers.

  • Regulators/Authorities: HM Revenue & Customs and other authorities who require reporting.

  • Business Transfer: Third parties to whom we may choose to sell, transfer, or merge parts of our business or assets.

We do not sell personal data to third parties.

5.1 Marketing Partners (Independent Controllers) Where you have provided your explicit consent via our sign-up forms, we share your personal data (Identity and Contact Data) with the following partners so they may send you marketing communications:

  • LW Entertainment LTD

  • Live Nation (UK) Ltd t/a Cuffe & Taylor

These partners act as independent controllers of your data. This means that once the data is shared, their own privacy policies govern how they use it. You can withdraw your consent or exercise your data rights with them directly at any time.

6. INTERNATIONAL TRANSFERS

Some of our service providers (such as Squarespace) may store or process personal data outside the UK or the European Economic Area (EEA). Where this occurs, we ensure a similar degree of protection is afforded to it by ensuring appropriate safeguards (such as Standard Contractual Clauses) are in place.

7. DATA SECURITY & RETENTION

Security: We have put in place appropriate technical and organisational measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. Retention: We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws, including the right to:

  • Request access to your personal data.

  • Request correction or erasure of your data.

  • Object to or restrict the processing of your data.

  • Request the transfer of your data (Data Portability).

  • Withdraw consent at any time.

To exercise any of these rights, please contact us at info@dbce.uk.

9. COOKIES POLICY

Our website uses cookies to distinguish you from other users and to help our website function effectively.

  • Strictly Necessary: Required for the operation of the site.

  • Analytical/Performance: To help us understand how visitors move around the site.

  • Functionality: To recognise you when you return to our site.

  • Targeting: To record your visit and the links you have followed.

You can block cookies via your browser settings; however, some parts of our site may not function correctly. For more information, visit www.allaboutcookies.org.

10. THIRD-PARTY LINKS

This website may include links to third-party websites (e.g., social media). Clicking on those links may allow third parties to collect or share data about you. We do not control these websites and are not responsible for their privacy statements.

Last updated: March 2026